Widerrufsrecht
We have a 14-day return policy, which means you have 14 days after receiving your item to request a refund.
To be eligible for a return, your item must be in the same condition you received it in, unworn or unused, with tags and in the original packaging.
To initiate a return, you can contact us by filling out the form on the website or by any convenient way for you using the contact details provided on the website.
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Buyer pays for shipping of goods to Seller. If the item is not returned in its original condition, the buyer is responsible for any decrease in the value of the item.
Damage and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can assess the problem and fix it.
Exceptions/Non-Returnable Items
Some types of items are not eligible for returns, such as customized items (such as special orders or personalized items). Please contact us if you have questions or concerns about your specific item.
Refusal to Accept Delivery
If the Buyer refuses to accept the package, a refund (if any) will only be issued once the item is returned to us.
We will deduct:
All shipping and return shipping costs
Customs and import fees
Payment processing fees
Refunds
We will notify you once we receive and inspect your return and let you know whether the return has been approved or not. If approved, you will automatically receive a refund to your original method of payment within 10 business days. Please remember that it may take some time for your bank or credit card company to process and ship your refund.